MicroConf Tactics: How Ben Chestnut Bootstrapped Mailchimp to a $12 Billion Exit

July 17, 2024 00:32:10
MicroConf Tactics: How Ben Chestnut Bootstrapped Mailchimp to a $12 Billion Exit
MicroConf On Air
MicroConf Tactics: How Ben Chestnut Bootstrapped Mailchimp to a $12 Billion Exit

Jul 17 2024 | 00:32:10

/

Show Notes

Ben Chestnut, co-founder of Mailchimp joins Rob Walling on the stage at MicroConf US 2024 in Atlanta. They discuss Mailchimp's origin as a side project from a web consulting firm, its accidental yet pivotal adoption of the freemium model, and the company's growth to a $12 billion exit.

 

Ben shares insights on scaling the business, emphasizing the importance of operational excellence and fostering a creative culture. He also reflects on the challenges of serving small businesses versus enterprise clients and the decision not to develop a customer success team.

 

Links from the Pod:

Watch this video on YouTube

Join us in MicroConf Connect

Upcoming MicroConf Events

This Is How Apple Rolls

Intuit to Acquire Mailchimp

Subscribe to the MicroConf YouTube Channel

Other Episodes

Episode 25

July 02, 2020 00:30:18
Episode Cover

Episode 25: Rob's SaaS Thoughts & Founder Story Spotlight with Anthony Eden

http://microconfonair.comA new segment of MicroConf On Air, we're going to host founders who have joined the MicroConf Connect community to share their stories, their...

Listen

Episode

November 20, 2024 00:11:29
Episode Cover

MicroConf Tactics: 6 Lessons From My MOST SUCCESSFUL Investments in B2B SaaS

In this video, I look at my investments across TinySeed to distill six lessons that you can use to inform decisions in your own...

Listen

Episode 27

January 26, 2021 00:36:40
Episode Cover

MicroConf Refresh Episode 27: Ask Me Anything with Jason Fried, Co-Founder, Hey & Basecamp

http://microconfremote.com Chapter 4: Onto something new… There is something to be said about bootstrapping your business to millions in revenue, to stick by it...

Listen