Building Communities that Enhance Customer and User Satisfaction with Rosie Sherry

April 28, 2021 00:26:00
Building
MicroConf On Air
Building Communities that Enhance Customer and User Satisfaction with Rosie Sherry
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Show Notes

There is power in numbers and developing communities around your brand, your product, and your users can be a great strategy to ensure customer and client satisfaction.

https://microconfonair.com

Rosie Sherry has just started a new role with Orbit.love and has been serving as the Community Manager for Indie Hackers before launching her Community Building hub, community and course, Roiseland.

I want to build a community but I feel there are already so many communities existing out there targeting the same audience ... feels saturated - your view ?

What went into the decision of using Discord? Pros? Cons?

Are you worried about what's going on with Facebook and Section 230? Could it kill the small online communities?

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Episode Transcript

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