MicroConf Tactics: The Real Reason SaaS Customers Cancel (here's how to fix it)

July 29, 2026 00:12:27
MicroConf Tactics: The Real Reason SaaS Customers Cancel (here's how to fix it)
MicroConf On Air
MicroConf Tactics: The Real Reason SaaS Customers Cancel (here's how to fix it)

Jul 29 2026 | 00:12:27

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Show Notes

Every time a customer cancels, you tell yourself a story about why.

Most of the time, that story is wrong.

Rob Walling break down the biggest churn patterns I’ve seen kill SaaS companies and how to figure out which ones you can actually fix.

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